Yes, all our tours include bilingual guides who speak both Spanish and English.

We recommend bringing comfortable clothing, suitable walking shoes, sunscreen, water, and a camera to capture special moments.

Yes, we offer special discounts for large groups. Please contact us for more details.

Yes, minors can participate in our tours. Some tours have specific age requirements, so we recommend checking the conditions when making your reservation.

On some tours, we offer transportation from the hotel to the meeting point. Check the tour details when booking to see if this option is available. We have an exception: The tour to the football match (LIVE STADIUM TOUR) is conducted with large groups of various tourists attending. Since it is a public event, any tourist can book their spot for this day, and the meeting point is the ESTADIO Metro Station. **NOTE:** When a single family member or a group of friends books the tour and meets the minimum requirement of 8 people attending, and they are staying at the same location, they will be picked up at a designated meeting point and transported throughout the tour, with the option to return to the starting point, unless they wish to stay and enjoy the event after the tour ends.

Yes, we offer private tours customized to your interests and needs.

We accept payments by credit card, debit card, PayPal, and bank transfers.

If you booked for 4 or more people and one cannot attend due to an emergency, you will receive up to a 60% refund for that person.

We offer a variety of tours both within and outside the city, including cultural tours, adventure tours, coffee farm visits, and panoramic helicopter tours.

Are pets allowed on the tour? In most of our tours, pets are not allowed to ensure the comfort and safety of all participants. However, we can make exceptions for certain private tours if requested in advance.